An internal merchandising intelligence tool that gives Waterworks' tech support team on-demand access to style-level revenue, units, margins, and channel performance — without routing requests through product.
Internal ToolingData VisualizationHTML / JS
Launch the Tool
Working demo with sample data. Try searching Harlow or Sutton, or use the sidebar filters to drill down by category.
The Problem
No self-serve access to style-level sales data
Every request routed through the product team, slowing response times
No way to quickly assess scope during live customer issues
No visibility into channel mix, finish trends, or year-over-year performance
The Constraint
A third-party BI tool was immediately off the table — Waterworks' sales data is sensitive and proprietary, and any external platform would require a formal procurement and security review.
Design Constraint
Built entirely client-side — no servers, no external APIs, no data transmission. Everything processes locally in the browser, making it functionally equivalent to opening a spreadsheet, but purpose-built and far more usable.
The Solution
Zero infrastructure — a single HTML file, runs in any browser, no install required
Multi-style comparison — tag multiple styles to view combined performance in one view
Cascading hierarchy filters — drill from LOB down to Subtype without leaving the page
Live margin calculation — gross margin computed on the fly from revenue and COGS in the export
Measuring Impact
The tool is in active use. Success looks like:
Fewer ad hoc data requests routed to the product team
Faster scope assessments during live customer issues
Higher decision confidence during troubleshooting
Coming Soon
This case study is in progress.
Zoom Office
A concept product redesign exploring how Zoom could recreate the spatial awareness and spontaneous collaboration of a physical office for distributed and hybrid teams.
Product StrategyConcept DesignUX Thinking
The Problem
Remote work erodes the spontaneous collaboration that drives team momentum
Meeting-heavy culture creates Zoom fatigue without replacing ambient presence
Hybrid teams lack visibility into who's available, where, and doing what
The Solution
Interactive office floorplans with real-time employee presence
Clickable meeting rooms and break spaces to reduce friction for impromptu calls
Department filtering to surface the right people without searching
Key Features
Virtual whiteboards and task boards embedded in room views
Dedicated break rooms to preserve informal culture remotely
VR collaboration support for immersive team environments
Measuring Impact
Success for a product like this lives in behavioral and cultural signals:
Increase in spontaneous, unscheduled interactions
Reduction in Zoom fatigue scores on employee surveys
Improvement in hybrid team visibility and retention
